Refund Policy

Refund Policy for passthemsra.com

 

1. 1. Introduction
      This Refund Policy governs the manner in which passthemsra.com (“we”, “us”, or “our”) processes refunds for the courses and materials purchased on our website. By purchasing our courses, you agree to the terms of this Refund Policy.

1. 1. Refund Eligibility
      a. Timeframe: Refunds must be requested within 2 hours of the purchase time. Requests made after this period will not be eligible for a refund.
      b. Course Access and Completion: No refunds will be issued if any courses or bundles have been accessed or completed, even if this occurs within the 2-hour window.
      c. Technical Issues: If you are unable to access a course due to technical problems on our end, and we are unable to resolve the issue promptly, you may be eligible for a refund.
      d. Duplicate Purchase: In case of a duplicate purchase, a refund for the duplicate transaction may be issued.

1. 1. Process for Requesting a Refund
      To request a refund, you must email us at [passthemsra@gmail.com] within the specified timeframe. Your request should include:
      a. Your name and contact information.
      b. Order number or proof of purchase.
      c. Reason for the refund request.

1. 1. Refund Processing
      Upon receiving a valid refund request, we will process your refund as quickly as possible. The refund will be credited to the original method of payment. Please note that the processing time can vary depending on your bank or payment provider.

1. 1. Non-refundable Items
      Certain items are non-refundable, including:
      a. Downloadable materials.
      b. Services that have been fully delivered or consumed.
      c. Any item marked as non-refundable at the time of purchase.

1. 1. Exchange Policy
      In certain circumstances, we may offer the option to exchange one course for another rather than providing a refund. This is subject to course availability and our discretion.

1. 1. Limitations
      We reserve the right to refuse a refund request if we suspect fraudulent or abusive behavior, such as multiple refund requests from the same user.

1. 1. Amendments to Refund Policy
      We reserve the right to amend this Refund Policy at any time. The current version will always be posted on our website.

1. 1. Contact Information
      For further questions or concerns about our Refund Policy, please contact us at [passthemsra@gmail.com].

 

Discount Code Limitations

a. Discounts and promotional codes must be applied at the time of purchase. We do not offer refunds or price adjustments if a discount code is released after your transaction.

b. Discount code purchases are subject to the same refund rules; however, if a course or bundle has been accessed, the purchase becomes non-refundable regardless of discount status.

c. We reserve the right to deny refunds for any transaction where a discount code was applied and where misuse or abuse of discounting is suspected.

d. No refunds or credits will be issued for users who purchased without a discount code and later request to retroactively apply one.